62: How to Respond to Negative Online Reviews
If you’ve been in business long enough, you’ve probably had a negative online review (or several). Whether the review was fair or not, you NEED to respond. Not so much to the person who wrote the review, but for the potential clients who are reading your reviews. So how do you do it? We give some tips on today’s show!
Music for this episode by https://www.bensound.com.
The host of the show is Megan Gillikin, owner and lead consultant at A Southern Soiree Wedding and Event Planning. She’s also available for wedding and hospitality business consulting and can be reached at email@example.com.
Weddings for Real is edited and produced by Jason Gillikin for Earfluence.